Overview

At tigerfistgear, we strive to ensure customer satisfaction with every order. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions outlined below.

Returns

• Items can be returned within 7–14 days of delivery.

• Products must be unused, unwashed, and in original condition with all tags and packaging intact.

• Customers must provide proof of purchase (order number or receipt).

Non-Returnable Items

The following items are not eligible for return:

• Customized or personalized products (e.g., custom logos, designs)

• Used or damaged items (not due to our error)

• Clearance or sale items (if applicable)

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 5–10 business days.

• Refunds will be issued through the original payment method.

Exchanges

We only replace items if they are:

• Defective

• Damaged during shipping

• Incorrect item received

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service.

Order Cancellation

• Orders can only be canceled within 24 hours of placing the order.

• Once production or shipping has started, cancellation is not possible.

Custom Orders

For customized sportswear or bulk manufacturing orders:

• No refunds or returns are accepted once production has begun.

• Design approvals are the customer’s responsibility before final production.

Contact Us

For return or refund requests, please contact us:

Email: info@tigerfistgear.com
Phone: +92 304 0000000

Our support team will guide you through the process.